FOR INDEPENDENT DEALERS

Google review software for independent used car dealers

Google review software for independent used car dealers has to work for an owner who is also the sales manager and the one who answers the phone, so it sends the request for you and leaves you with one weekly list. Buzzmax is built around that list.

Google review software for independent used car dealers: the one-lot problem

A franchise store has a BDC, a reputation team and a corporate account. A lot with one owner has a whiteboard. When a month is busy, reviews are the first thing nobody gets to, and a rating from last spring is what the next shopper sees.

A shopper comparing independent lots has the Google profile, the rating, the newest few reviews and the reply to the worst one to go on. That is the part you can do something about.

What you send, and what happens next

Once a week, you send the cars you delivered. Buzzmax texts each buyer who agreed to texts with your lot's name and the review link, between 9am and 8pm their time, and not on Sundays or holidays. Everyone gets the same message.

Buzzmax also drafts replies to your 4 and 5 star Google reviews with AI, in your voice, and posts them as the owner. On Growth, we draft changes to your Google profile (categories, services, hours, description) and make them once you approve.

What to keep out of the ask

  • Anything about the customer's payment, balance or credit terms. A review request is not the place for it.
  • A discount on the next service in return for a review.
  • Asking only the buyers you expect to be happy. Send the whole week's list.

If a buyer was unhappy, you will likely hear it by phone before it shows up as a review. Pick up, and fix it.

Questions from small lots

Do I need a BDC or a CRM to use this?

No. You send us your customer list and we handle the asking.

Keep reading

The free reputation check-up.

Fifteen minutes, your Google profile on screen, and a straight answer on where your reviews stand.

Or go direct: team@buzzmax.ai (434) 204-8956

Buzzmax bee mascot, the mark on the Buzzmax logo

The free reputation check-up

Fifteen minutes, your listing on screen. We pull up what customers actually see when they Google you: your reviews and your competition. You leave knowing where you stand, what it's costing you, and what would change. Whether you buy or not.

We use it to send the invite and to size the package. No list, no drip sequence.

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